MDS Strategic Office Solutions (Pty) ltd

General information

The volumes of digital information we can access continues to grow. By 2020, this digital information will have grown by a factor of 30¹. Managed Document Solutions ensures your employees get access to the right information at the right time in the right form. We do this by looking at how information travels through your business:

Input
Throughput
Output

Research shows that total spend on document governance in Europe exceeds an estimated €14 billion per year², but by working in partnership with Ricoh to help manage your input, throughput and output, you can significantly reduce your costs.

By following a five-step process that takes us from initial understanding to full-blown partnership, the result is a smarter, more efficient information workflow.

Ricoh and its Strategic Partners follow a clearly defined methodology that delivers sustainable business improvement across organisations. This five step model is executed using proven project management and service management methodologies, resulting in long-term sustainable partnerships between Ricoh and its customers.

Understand: We want to understand what your business is going to achieve, both in the short term and long term. Then we measure and analyse how information arrives into your business, what happens to it inside the business and how it is used to deliver results.

We’ll look at your input, throughput and output patterns and your key business document processes, giving you insights which you may not have thought possible. Improve: We will provide a series of actionable solutions, addressing input, throughput and output as well as processes, sustainability and working practices.

Transform: We will implement your Managed Service by putting everything we have learnt about your business into practice. Full document and information lifecycles are addressed to make sure the right people in your business have the right information at the right time. And core business processes that cross departments, offices and even countries can be re-written to improve your competitive advantage.

Naturally, we ensure security is kept at the forefront of any document process.

Govern: Ongoing governance is essential to ensure the objectives we set are being achieved. We implement valuable management tools to give you a clear view at all times and the information you need to make decisions. Then, we look at service and support mechanisms to ensure maximum productivity and user satisfaction.

Optimise: As you know, nothing is ever static in business. So we help you build flexibility and scalability into your company so you can grow with your documents rather than being burdened by them.

And all of this is supported by Project, Service and Change Management, as well as business partnerships. In today's business climate, reducing and controlling costs is more important than ever.

When a business is preparing its strategies to increase revenues or improve business processes, it may not integrate its document management costs.

Companies that embrace a Managed Document Solution (MDS) approach and implement a comprehensive output management strategy can realise substantial benefits such as:

Decreased document-related expenses.

Controlled expenditures.

Increased employee productivity.

Eliminated or significantly reduced waste.

Continuous improvement with document lifecycles.

Greener corporate citizen status.

Our focus on end-users and incorporating change management to engage employees means we can make long-term improvements to your document processing and business efficiency.

Through on-site and off-site services, our consultants and project managers learn about your needs. And when we evaluate your unique needs, we always consider the most critical component of continuing success - your employees.

As a consequence, we help manage your entire document environment, and you benefit from just one point of contact.

Our size and position enables business expansion by adapting solutions from local to global coverage, from Distributed Print Services to Central Reprographics Departments. So you get more benefits.

We can provide combinations of end-to-end, cost-effective packages, to help you achieve the ideal document environment — essential in this highly competitive ‘information age’. Our thorough understanding of the need for seamless product and software integration, together with our commitment to Total Quality Management ensures that we can add value to your business at every level.

Please contact us for a Managed Document Solutions Specialist to come and see you to discuss a tailor made solution for your Company.